Last updated: February 24, 2026
Uptech Institute (SMC-PVT) LTD (“we,” “our,” or “us”) operates the online learning platform at online.uptechinstitute.com (the “Platform”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.
By creating an account or using the Platform, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
- Full name and email address (when you register via email, Google, or Facebook)
- Profile picture (if provided through your Google or Facebook account)
- Password (for email-based registration only; stored in encrypted form)
- Payment information (when purchasing paid courses — processed securely through our third-party payment providers)
Information collected through third-party sign-in:
When you sign in using Google or Facebook, we receive basic profile information (such as your name, email address, and profile picture) as permitted by your account settings on those platforms. We do not receive or store your Google or Facebook passwords.
Information collected automatically:
- Device information (browser type, operating system)
- Usage data (pages visited, courses viewed, time spent on the Platform)
- IP address and approximate location
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide access to courses, track your progress, and issue certificates
- Process payments for paid courses
- Communicate with you about your account, course updates, and support requests
- Send occasional promotional emails about new courses or features (you can opt out at any time)
- Analyse Platform usage to improve our services and user experience
- Prevent fraud, abuse, and unauthorized access
3. Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. We also use analytics tools to gather aggregated, non-personally-identifiable data about Platform usage, which helps us improve our services.
You can control cookie settings through your browser. Disabling cookies may affect certain features of the Platform.
4. Payment Processing
When you purchase a paid course, your payment is processed through third-party payment providers. We do not store your complete credit card number, debit card number, or mobile wallet credentials on our servers. Payment providers handle your financial data according to their own privacy and security policies.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only in the following circumstances:
- Service providers: With trusted third-party services that help us operate the Platform (such as hosting, email delivery, payment processing, and analytics). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
- Legal requirements: If required by law, regulation, court order, or governmental request.
- Safety: To protect the rights, safety, or property of Uptech Institute, our users, or the public.
6. Data Storage and Security
Your data is stored on secure cloud infrastructure. We implement industry-standard security measures, including encryption, access controls, and regular security assessments, to protect your personal information from unauthorized access, alteration, or loss.
While we take reasonable steps to protect your data, no method of electronic storage or transmission is 100% secure. We encourage you to use a strong, unique password for your account.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data (see our Data Deletion Instructions)
- Opt out of promotional emails at any time using the unsubscribe link in any email
- Withdraw consent for data processing where consent is the legal basis
To exercise any of these rights, please contact us at the email address below.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are legally required to retain certain records.
9. Children’s Privacy
Our Platform is open to users of all ages. If you are a minor (under 18 years of age), we recommend that you use the Platform with the knowledge and consent of a parent or guardian. We do not knowingly collect sensitive personal information from children. If a parent or guardian believes their child has provided us with personal information without consent, please contact us and we will take steps to remove that information.
10. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Platform after changes constitutes your acceptance of the updated policy.
12. Contact Us
Uptech Institute (SMC-PVT) LTD
2nd Floor, Changaiz Plaza, opposite Wilson’s Pharmaceuticals,
I-9 Markaz, Islamabad, 44444, Pakistan
Email: [email protected]
Phone: 0314-4482379